Showing posts with label collaboration. Show all posts
Showing posts with label collaboration. Show all posts

Friday, September 5, 2014

What Women Can Learn From Men at Work

Nell Merlino knows the one thing men do better at work than women.


The former head of Count Me In for Women’s Economic Independence, a not-for-profit business resource for women, Merlino, 61, worked almost exclusively in female-dominated environments for more than 30 years. She also founded Take Our Daughters to Work Day in 1993. Recently, she joined the tech startup Personal Blackbox as a director, and in this new company has been working mostly with men.


Generally speaking, she says, “Men are quite good at establishing their credentials in the workplace, sometimes over and over again, to inspire confidence in those around them.”


“They’ll jump into a conversation, even talk over each other, and say, ‘I can help with that. I did it in my last job. I know how to do it.’ They think nothing of conveying their competence that way.”


Merlino stressed that this workplace strength of men’s is not necessarily about tooting one’s own horn–it’s not bragging, although that can happen and when it does, it can go over the line. “Most of the time, it’s more about articulating the experiences they’ve had, why they’re good at what they do, and how they can be instrumental to their teams at work in order to achieve a common goal,” she told The Fiscal Times in an interview.


Women, however, “absolutely do not do this enough,” says Merlino. “They hang back. They wait to be invited. They don’t keep reminding the managers and leaders around them–the people who make very important decisions all day long–about their expertise or how they can be helpful to the team. I see very clearly how the guys at work feel confident and comfortable speaking up about themselves – women don’t.”


This asset on the part of male workers may be partly responsible for why employers and colleagues tend to have more confidence in men at work than they do women, says Merlino. A Pew Research Center survey last year found that while most Americans said it didn’t matter to them if their co-workers were men or women, those who did have a preference – 22 percent of respondents – favored working with men over women.


Merlino says the ongoing communication of competence is critical. “Unlike the guys, women tend to assume that once they get the job, it should be obvious who they are and what they bring to the table – since it’s all there on their resumes. They assume people know their value,” she says. “I really think women have to get more comfortable talking about their expertise in a way that reassures others that they know what they’re doing, that they can lead a group or make key decisions on a project–as opposed to assuming people know these things.”


This can be done effectively without turning people off, she advises. “Women can say, ‘This is what I’m really good at,’ ‘here’s how I can help,’ or ‘I know some people who might help us’–all of that works.”


Other leaders who manage teams and expect to hear from all players second her insights. “If you get people talking and challenging each other, you’re going to have the ability to arrive at the right decision so much quicker and easier,” Robin Domeniconi, chief marketing officer for Rue La La and former chief brand officer at the Elle Group, told Adam Bryant for his book, Quick and Nimble: Lessons from Leading CEOs on How to Create a Culture of Innovation. Domeniconi added that she manages teams by saying, “Let’s win. Let’s figure it out together.”


So what can women teach the guys at work?


In a word: collaboration.


“Women are often more collaborative in the workplace. Companies that have women on their boards and women in leadership positions often do better,” says Merlino, adding that for every study that says women bosses are harder to work with than male bosses there’s a study saying how collaborative women achieve success.


Jennifer Berdahl, an organizational behavior expert at the University of Toronto’s Rotman School of Management, found, “Work teams made up mostly of women tend to share leadership roles more than teams dominated by men.” In her study published in the March issue of Group Dynamics: Theory, Research and Practice, she says, “Women tend to prefer egalitarian norms in work groups, whereas men favor hierarchical structures,” adding that this impacts how the two genders work together.


Merlino says the benefits of collaborative work are critical and women get this intuitively. “Women tend to listen to a wide array of people to decide what’s going to be right for customers, clients, constituents. They apply this skill every day to their families, businesses, and communities. Maximizing collaboration at work is essential to get things done – and if there were ever a need for collaboration at almost every level of business and society, it is now.”


via What Women Can Learn From Men at Work | Inc.com.


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What Women Can Learn From Men at Work

Tuesday, July 29, 2014

New CEO? You Are Probably Doing It All Wrong

There is one trait every CEO must have or build to be successful. And that runs counter to every bone in your body.


The first personality that most CEOs develop is the collaborative, “make everyone happy” style of managing. Win-win is the core tenet of this approach. Your thoughts are that a happy team is a productive team, and you look for opportunities to reinforce these moments.


This style has its merit and is an easy on-ramp as you build out your CEO muscles. But these are mere training wheels to what you will need for real success. A great CEO has many tools in her toolbox, and you will have to develop new tools along the way.


One of the negative byproducts of the “collaborative” approach is that the flow is all one-way. If you break down this approach to its foundational core–it is you listening and reacting. Each decision is based on pulling the team closer to your vision and each one of these decisions creates opportunities for you to reduce the friction needed to get there.


For example, for months you have been recruiting this rock star who will forever change the velocity of the company, and now you make him an offer to join your team, and await his response. He comes back with a counteroffer strongly demanding a drastic change to your options plan. Your first instinct is to begin negotiating to find some middle ground.


Another example is developing a key alliance. This data behemoth is a real company with hundreds of millions in revenue, and you are negotiating a critical license deal with it. You already have its competitors in the fold, but they are making some outlandish demands. As a small four-person company, you feel you need to find some middle ground and negotiate your way to the end. The trick is that if your competitors find out you gave better terms, you are screwed.


What do you do?


I don’t care whether you think CEOs are born or made. I do know that at some point in your CEO journey you are going to have to find your backbone. Growing a CEO backbone changes the flow from reactive to proactive.


This was excellently covered in Ben Horowitz’s last blog post, which really gets to the backbone point:


The key to breaking the cycle is to stop feeling pressure and to start applying it.


Turn the recruiting dilemma around and apply pressure back to him. “We appreciate your interest in joining our team but there are no exceptions to our options plan and all of us are operating in this manner in regard to this plan. If you feel the need to have better terms than other team members, I don’t think this is the place for you.”


“Mr. License partner, we are rolling out our service next month with or without you. We really would enjoy having your data as part of our service, but not at the expense of a healthy business partnership. If you would like to enjoy the same terms as everyone else–fantastic! If not, we are happy to provide our millions of customers access to all of your competitors’ listings.”


There is something that comes with age besides sore joints and gray hair: a body of experience. My partner and I at The Startup Factory invest and mentor seed stage founders in their recently launched startup companies. Finding your CEO backbone is one of the critical steps to both personal and company success.


via New CEO? You Are Probably Doing It All Wrong | Inc.com.


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New CEO? You Are Probably Doing It All Wrong